FAQs

Are your fragrances authentic?
Yes. All of our products are 100% authentic, brand-name fragrances sourced from verified suppliers. No imitations, no knockoffs.

What is the Aura Discovery Set?
The Aura Discovery Set is a mystery sample pack that lets you explore 6, 12, or 24 surprise scents. Each set is hand-picked and perfect for discovering your next signature fragrance.

Do you offer returns or exchanges?
Yes. Returns are accepted within 30 days of the ship date. Products must be returned in their original packaging and not excessively used. Shipping fees are non-refundable.

How long does shipping take?
Orders are processed and shipped within 1–3 business days. Standard delivery usually takes 3–7 business days depending on your location.

Do you ship internationally?
Currently, we only ship within the U.S. (You can remove or adjust this if international shipping is available.)

Can I try before I buy?
Yes! Our mystery sample sets are a perfect way to try multiple fragrances before committing to a full-size bottle.

What size are the samples?
Sample sizes vary, typically ranging from 0.03 oz to 0.06 oz (1ml–2ml), depending on availability.

How do I contact customer service?
You can reach us through our Contact Us page or email us directly at [your email here]. We aim to respond within 24–48 hours.

How are orders fulfilled?
All orders are manually packed and fulfilled by our team to ensure quality, accuracy, and care.